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During the past two weeks, through our investigative series “Wrecked: How Auto Insurance Takes Louisiana for a Ride,” the Bayou Brief has revealed how Louisiana motorists with perfect driving records often pay significantly higher premiums for basic auto insurance because of things that have nothing to do with how safe they are when they get behind the wheel.

A 60-year-old driver will find that some of the state’s largest insurers will raise her annual premium by as much as $172 after her spouse passes away. Another driver, who has never been ticketed or caused an accident, could face a nearly $1,600 premium penalty if he has a low credit score, and that’s just to buy the basic coverage required by state law. These are just a few of the ways that insurance companies have moved away from pricing customers based on how they drive and, instead, charging premiums tied to algorithms that place a lot of weight on personal and economic characteristics.

Put simply, in Louisiana, auto insurers have a license to discriminate.

On Wednesday, members of the state Senate Insurance Committee will conduct a second round of hearings on SB 89. Authored by state Sen. Jay Luneau, SB 89 is the first and only proposal in state history that would prohibit auto insurers from discriminating against widows and widowers or on the basis of gender or credit score. 

For decades, the industry’s practices have either largely been ignored or simply accepted as standard. But there is nothing standard or acceptable about the kind of institutionalized and pernicious discrimination currently allowed in Louisiana.

Women may be charged more than men, and in a state where women are paid 68 cents for every dollar paid to men, the impact can be significant.

While a person’s credit score does not always directly correspond with their income, it usually does, and in a state that struggles with poverty, that means poor and lower-middle class drivers are disproportionately burdened.

Four years ago, a study by the Consumer Federation of America revealed that African American drivers pay 70% more than white drivers for car insurance, and it should come as no surprise that a state in which nearly one-third of the population is African American is also one of the most expensive places in the country for basic auto liability coverage.

Handing the premium setting of auto insurance over to these non-driving related algorithms is, obviously, unfair to the millions of Louisiana drivers who don’t have the right marital status or credit score. Just as importantly, it also harms public safety and contributes to high auto insurance rates.

When done properly, insurance pricing should send a signal to customers about how to lower their risk and, in turn, lower their premium. If you drive safely, you get a low price. If you drive a safe car, you get a low price. If you are wild on the road and your vehicle has a history of dangerous rollovers, you pay more. The premium drivers are charged will reinforce safety and incentivize higher risk drivers to change their behavior.

But what signals do consumers get nowadays when they open up their insurance bill?

“Fix your credit.” “Don’t let your husband die.” Or, at least, “Remarry soon after the funeral.”

If you can’t address those personal issues, you can’t lower your premium. But if you stay married and maintain an excellent credit score, you can be convicted of drunk driving and still pay a comparatively lower rate.

Insurance companies claim that these new pricing systems are the result of complex, data-driven research. But, really, the industry is just being lazy and greedy.

By Ben Riggs May 13, 2025
Rates Continue to Climb as Claims Paid Decrease  Weiss Ratings, the nation's leading independent rating agency, issued a bombshell report that sheds light on "three alarming trends" with property insurers operating in Louisiana. The big takeaway: Tort reform does not work. The central argument from proponents of tort reform is that cutting costs for insurers will result in savings for policyholders. However, the data suggests that insurers are closing a startling number of claims without payment as rates continue to climb. According to Insurify , Louisiana rates are expected to rise another 27% in 2025, following a 38% increase in 2024. Additionally , Weiss Ratings found that eight property insurers who received taxpayer dollars through the Insure Louisiana Incentive Program "have a long history of poor business performance" and "above-average claims denials." Three Alarming Trends Insurance companies operating in Louisiana closed nearly half of homeowners' claims (44.6%) with no payment in 2024, which is significantly higher (+2.7%) than the national average and 18.9% higher than the national average in 2004. This highlights the devastating effects of tort reform. According to Weiss Ratings , seven companies operating in Louisiana closed more than 50% of their claims with no payment. Kin Insurance (68.3%) and Spinnaker Insurance (60.6%) closed more than 60% of claims with zero payment. Insurance companies operating in Louisiana have raked in "$88.3 billion from investments and other sources," far exceeding their "$1.6 billion in underwriting losses," which insurers often use to justify rate increases and tort reforms that gut policyholders' rights. "That’s $55 in profits for each $1 of underwriting losses," according to Weiss. Insurers operating in Louisiana moved $27.1 billion off the books to affiliates, effectively hiding these funds from regulators, lawmakers, and the ratepaying public. This could also account for a significant percentage of the underwriting losses reported by insurers operating in Louisiana. “Louisiana homeowners are being shortchanged by insurers prioritizing profits,” said Dr. Martin D. Weiss, founder of Weiss Ratings. “Regulators must act, and homeowners should choose insurers with fair practices and strong ratings.” Poor Stewards of Taxpayer Dollars The Insure Louisiana Incentive Program used taxpayer dollars to encourage insurers to write policies in Louisiana, particularly in storm-prone areas and to help depopulate the rolls of Citizens, the insurer of last resort. According to Weiss , the eight insurers approved to receive grant funds have reported "net underwriting losses of $357 million" over the last ten years. These insurers have shifted $174 million in fees to affiliate companies, off the books and out of sight of regulators, which accounts for 48.4% of their total underwriting losses. "On average, the eight companies closed 42.1% of claims with no payment in 2022, an even higher 45% in 2023, and an alarming 51.1% in 2024," according to Weiss. This disturbing trend demonstrates that insurers cannot be trusted to act in the public's interests with taxpayer dollars, as well as the devastating effects of tort reforms, which make it harder for policyholders to file claims. "We've heard the insurance industry repeatedly promise that tort reforms will reduce costs and ultimately lead to savings for policyholders. Sadly, we have seen rates continue to climb as the number of claims paid decreases," said Ben Riggs, executive Director of Real Reform Louisiana. "We cannot continue to trust and cater to the insurance industry. Louisiana families and small businesses desperately need real insurance reforms that lower rates, protect policyholders, and hold insurers accountable."
Louisiana Insurance Commissioner Tim Temple Cause High Insurance Rates
April 22, 2025
Top 3 Reasons Louisiana Has High Insurance Rates Louisiana is the most unaffordable state for insurance in the nation,  with nearly $1 out of every $10 earned going to insurance costs. Here are the top 3 reasons why.
By Ben Riggs April 21, 2025
Home insurance rates are increasing in Louisiana, despite Commissioner Tim Temple's tort reforms that gutted consumer protections.
By Ben Riggs March 19, 2025
Louisiana Senate Debates Lax Regulation and Excessive Insurance Rates The Senate Insurance Committee met on Friday, March 14th. There was a robust discussion between Senator Royce Duplessis and Insurance Commissioner Tim Temple about the commissioner's authority, following previous testimony that Louisiana's lax laws do not allow the commissioner to reject rate increases for being excessive. This conversation is important because Louisiana is among the most expensive states in the country for insurance, with nearly 10% of median household income going to insurers. The Law The statute in question is LA Rev Stat § 22:1452 (C)(6) , which states that "no rate in a competitive market shall be considered excessive." Furthermore, the statute defines "excessive" as "a rate that is likely to produce a long-term profit that is unreasonably high for the insurance provided." Commissioner Temple's Previous Testimony In a prior meeting of the Joint Insurance Committee , Commissioner Temple stated that "The Department's role is to look at it [rate filing] and make sure the actuary's work matches; that the numbers add up...We look at it to make sure the rate is adequate and not unduly discriminatory...Our role is not to look and determine whether we think it is right or high or low...If you will, it's to check their math." He repeated that sentiment, reading from a written statement to kick off the March 14th hearing, that "my role is to ensure that property & casualty rates are adequate, actuarily justified, and not unduly discriminatory." These comments are consistent with the authority granted to the commissioner by Louisiana law. Does Louisiana have a competitive market? Louisiana law plainly states that "no rate in a competitive market shall be considered excessive." So Senator Duplessis twice asked Commissioner Temple if Louisiana's market was competitive. Both times Temple responded that Louisiana has a competitive market, though he would like more competition. Commissioner Temple has repeatedly said that Louisiana's high insurance rates were due to a lack of competition and used this claim to promote industry-friendly legislation that strips policyholders of their rights. Has Commissioner Temple ever rejected a rate for being excessive? Senator Duplessis also asked Commissioner Temple and his staff multiple times if the Department of Insurance has rejected any rate increases for being excessive. Nichole Torblaa, the department's Chief Actuary, said, "We have deemed rates to be not actuarily justified." Later the department's deputy general counsel interrupted Commissioner Temple to clarify his comments after Temple claimed he had the authority to reject an excessive rate: "He's using the word excessive because you are, but what he's referring to is a high rate not comparable to the risk, which ends up being not actuarily justified." This was a theme throughout the hearing. Commissioner Temple repeatedly conflated the terms "excessive" and "actuarily justified." Profits “They don’t lie; they just don’t tell you unless you ask the right set of questions. The regulator won’t necessarily know what the insurance company is doing or what goes into their models. Heck, we don’t even know half the models’ names.” - Rich Piazza, former chief actuary for the Louisiana Department of Insurance Piazza's quote demonstrates the problem with a lax regulatory system that simply checks insurer's math. Big insurance companies employ armies of actuaries and lawyers who know how to build complex mathematical models that can justify any rate. Moreover, immediately after taking office, Commissioner Temple eliminated an internal rule that capped the amount of expected profit insurers could build into rate filings with the state. With no regulatory authority to reject excessive rates and no caps on expected profits, it is not surprising that expert testimony before the Senate Judiciary A committee revealed that some of the rate filings reviewed in Louisiana contained "really, really high" profit factors. As a result, Louisiana's personal auto insurance loss ratios (proxies for profit) were 9% better than the national average in 2023, and at least 5% better than each of our neighboring states: Arkansas, Mississippi, and Texas. It is also consistent with a detailed joint study from faculty at Harvard and Columbia, and a member of the Fed Reserve Board of Governors that found “higher [insurance] premiums are being charged in states where regulators apply less scrutiny to requests for rate increases.” Click here to watch the entire hearing from March 14, 2025. Click here to read expert's bombshell report on Louisiana's insurance crisis.
By Ben Riggs March 12, 2025
2025 Legislative Primer. The 2025 Louisiana Legislative Session begins Monday, April 14, 2025. Insurance is again at the forefront, but this time Commissioner Temple and his legislative allies are focused on auto insurance. Temple is touting a package of bills that promise to further stack the deck in favor of big insurance at the expense of Louisiana policyholders. Here is an overview of Louisiana's insurance crisis and the industry's continued efforts to profit off of policyholders' pain. 
By Ben Riggs March 11, 2025
Florida's failed model won't work in Louisiana. Louisiana's insurance crisis is crushing working families and small businesses. Property and auto insurance premiums are soaring while the Bayou State's loss ratios (a proxy for insurer profits) are among the best in the nation. Nevertheless, Commissioner Tim Temple, his allies in the legislature, and the insurance industry continue to push anti-consumer legislation that makes it harder for policyholders to file a claim with no promise of lowering rates.  Proponents of these bills that stack the deck further in favor of big insurance routinely cite the recent "reforms" enacted in Florida. So, let's set the record straight about Florida. Florida's reforms failed According to Insurance Business Magazine , insurers are seeking a 50% premium hike in Florida. Moreover, "Citizens Property Insurance Corp. is set to increase rates for most policyholders in Florida, despite recent statements from Gov. Ron DeSantis suggesting that the insurer would implement statewide premium decreases." Florida lawmakers stacked the deck in favor big insurance, then asked to be dealt a hand at policyholder's expense Immediately after passing the industry-friendly package, some Florida lawmakers began pitching "a proposal to invest in a new homeowners insurance company, according to a Miami Herald/Tampa Bay Times story. The pitch comes with an impressive projected return on investment of 165% over five years." Insurers lied to lawmakers and policyholders, pocketing billions while claiming losses Insurers exploited the lack of transparency and accountability. "As Florida insurance companies were going bankrupt, policies were getting dropped and homeowners were being left empty-handed, a new report says many of those companies were making billions." Lawmakers looking to roll back failed reforms Having realized their extreme reforms hurt policyholders, "Florida legislators have introduced bills that would amend state insurance laws," aimed "to enhance consumer protections while increasing regulatory oversight of insurance carriers operating in the state." The people of Florida are fed up The average home insurance policy is more than $8,000 higher in Florida than the national average. Unable to afford these unaffordable rates, Florida voters are looking to "take the power of lowering insurance premiums into their own hands." They will vote on "a newly proposed amendment to the State Constitution would also protect consumers from seeing their policies canceled." Louisiana cannot afford to follow Florida's failed model Louisianans are already paying more of their income on insurance than any other state. Working families and small businesses cannot afford to continue pursuing changes that benefit big insurance at their expense.
By Ben Riggs February 18, 2025
Big Insurance's Louisiana Boondoggle. Former Missouri State Insurance Commissioner Jay Angoff recently testified before the Louisiana Senate Judiciary A Committee. The former commissioner reviewed data provided by insurance companies to the National Association of Insurance Commissioners (NAIC). The hearing and most of the data presented focused on personal and commercial auto insurance. A key takeaway on personal auto from the NAIC data was that Louisiana's insurance market is competitive and profitable. This revelation was particularly interesting because it undercuts Commissioner Tim Temple's analysis of the Louisiana insurance market and his legislative agenda. Commissioner Temple has repeatedly stated: "If we get more companies in Louisiana, then that helps solve issue number one which is availability. Once you have more companies in Louisiana, that helps work on problem number two which is affordability.” Yet, the data presented by former Commissioner Angoff painted an entirely different picture.
By Ben Riggs February 18, 2025
Expert, Former Commissioner Testifies on Louisiana's Insurance Market. Former Missouri State Insurance Commissioner Jay Angoff recently testified before the Louisiana Senate Judiciary A Committee. The former commissioner reviewed Louisiana’s insurance regulations, other states’ laws, and information provided by insurance companies to the National Association of Insurance Commissioners (NAIC). Mr. Angoff provided a detailed, data-filled report on Louisiana's insurance market. He explained how lax regulations that make Louisiana an extreme outlier contribute to high insurance rates. Additionally, he discussed the high returns insurers are seeing on policies in Louisiana and the massive profits rolling in on investments on their $1 trillion surplus. Below are highlights from the hearing and a copy of Mr. Angoff's complete report and testimony.
By Ben Riggs February 18, 2025
New U.S. Senate Report Shines Light on Louisiana's Insurance Crisis. In 2024, Commissioner Tim Temple and lawmakers repealed a crucial safeguard for Louisiana policyholders, allowing insurers to cancel home insurance policies at will. This alarming change took effect on January 1, 2025, leaving policyholders vulnerable. Why is this important: The increased threat of severe weather has led to a rampant increase in non-renewals nationwide. The New York Times reports that "since 2018, more than 1.9 million home insurance contracts nationwide have been dropped. In more than 200 counties, the nonrenewal rate has tripled or more." This is all according to findings in a new report from the U.S. Senate Budget Committee. T h e report notes that "Florida and Louisiana — the top two states by non-renewal rate in 2023 — also experienced 280% and 267% increases, respectively, in non-renewal rate percent change from 2018 – 2023." Lafourche, Terrebonne, and Jefferson Parishes have among the highest non-renewal rates in the nation for 2023. Orleans, Terrebonne, and Tangipahoa Parishes have suffered among the largest increase in non-renewals.
By Ben Riggs October 1, 2024
Insurance Companies Caught Cheating Storm Victims
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